What do you see in the picture?
The answer is that you may either see a young girl or an old lady and if you look closer you might see both! (concentrate on the eye or ear!)
Just like in any process, each person will perceive the process in their own individual way. A process can seem to be performing well from the outset but there may be an underlying problem that we are not aware of. In recent trends many companies or service industries applied Lean Manufacturing methods in order to quickly 'modify' their processes to reduce wastages and improve costs.
Lean tools are excellent methodologies to be applied but the 'cloud' may still remain in which it may be embedded deep within the process itself. In simple terms we may only have harvested 'low hanging fruits' from the tree. How do we differentiate that our improvement activities made significant improvements to the process? How can we make sure that these improvements can be sustained over a long period of time?
This is where the use of statistical tools comes into play when combined with lean manufacturing techniques and hence, the Lean Six Sigma appears. The use of six sigma principles in conjunction with lean manufacturing clears this 'cloud' through statistical measures. Do you beg to differ?
1 comment:
Great work.
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