MBizM Parallel Meso of Lean Six Sigma Reporting Structure

MBizM Parallel Meso of Lean Six Sigma Reporting Structure

Approaches to quality improvement deployment are abundant, dependent on organization’s requirement. Six Sigma is peculiar to its parallel-meso structure within an organization deploying the initiative (Schroeder et al., 2008). Deployment of such initiatives commonly failed due to programs being unstructured in terms of organization structure. The parallel meso of Six Sigma Trainingallows for apt deployment and concentrated efforts in ensuring the projects are tackled strategically as shown below with stakeholders at every end of the continuum.

Levels	Who/ Designation	Purpose
Sponsors	CEO, COO, CFO, GM, Head of Departments, Head of Sections- Mostly senior and top level executive	Sponsors the six sigma projects or engagements. Sponsors’ approvals are critical at steering committee meeting.
Champion	CEO, COO, CFO, GM, Head of Departments, Head of Sections.	Consists of top management and middle level management structure who intends to layout project proposition concerning their area within organization. Ensures resources are available, tackles cross-functional barricades.
Steering committee	CEO, COO, CFO, GM, Head of Departments, Head of Sections, Consultants.	To oversee the project progress and impact towards strategic goals or objectives. To advice project structure linking to top management goals. Discuss alignment of projects to vision and mission.
Tollgates	Champions, sponsors, project leaders, members (if required), consultants.	Presentation of completion of designated phase (D-MA-IC) to stakeholders or management for approval to proceed to the next phase.
Black Belt	Process owners, senior executives, experienced executives/non-executive that understands process and issues within.	Performs process improvement projects on cross-functional or cross-departmental basis. Able to understand other department processes acutely.
Green Belt	Process owners, senior executives, experienced executives/non-executive that understands process and issues within namely those who are expert on within department job scope and potential candidate for Black Belt.	Performs process improvement projects on inter-departmental basis. Able to understand within department processes.
Yellow Belt	Executives/Non-executive that form important part of departments, capable of reliable assistance to project leaders and potential candidate for Green Belt.	Reliable assistance that performs project execution work such as data collection, brainstorm, provide idea and solution etc. Comprises majority of the team members.

MBizM Group Malaysia Announces the Opening of a New Branch in Australia for Lean Six Sigma Management Consulting

MBizM Group Announces the Opening of a New Branch in South Australia for Lean and Six Sigma Management Consulting

Adelaide, Australia, April 04, 2015 --(PR.com)-- MBizM Group, the business and management consultancy firm known for its expertise in Lean and Six Sigma training and consultancy programmes, has announced the opening of its new branch in Australia under the name Meridian Biz Management (Australia) Pty Ltd. This company was registered in March 2015 through the Australian Securities and Investments Commission (ASIC) with the Australian Company Number (ACN) 604 347 604. Furthermore, MBizM has also announced the opening of Lean Sigma Experts Australia, which is the business name of MBizM Australia with the Australian Business Number (ABN) 81 604 347 604.

MBizM is a training and project consultancy company concerning Lean and Six Sigma. MBizM provides Champions, Black, Green, Yellow and White Belt training on Lean Six Sigma. MBizM also provides project identifications and project coaching sessions to companies in need of consulting and advice in regards to potential process improvement and customer service delivery projects that they are interested in venturing into. Moreover, MBizM provides their clients practical tools, techniques and methodologies with the intention of providing the clients the upper hand in maintaining their competitiveness and survivability in their respective markets. MBizM is an IASSC (International Association for Six Sigma Certification) certified organization, meaning that it is an internationally accredited training and examination center for Lean Six Sigma, providing specialized Lean Six Sigma training and project coaching packages.

MBizM recognizes that Australian companies do legitimately understand and recognize the value and importance of Lean Six Sigma as a quantified and proven science in management consulting. “Australian firms are found to be exceptionally receptive regarding Lean Six Sigma training and consultancy. They are aware of it, demand in-depth technical expertise and tangible results that comes with it, and expect to gain real and valid psychological changes after the sessions,” said Dr. Satnam Singh, the Managing Director of Lean Sigma Experts Australia. Hence, he iterates, MBizM believes that there is high demand for Lean Six Sigma and MBizM is taking the initiative to tap into said demand. Moreover, Dr. Satnam explains, there is also government funding and support for Australian citizens to take Lean Six Sigma training and consultation for their up-skilling and re-skilling needs. The funding and support, he clarifies, make Lean Six Sigma more attractive because they make the training and consulting more affordable and accessible to the Australian citizens and residents alike.

MBizM has successfully deployed Lean Six Sigma across GLCs, MNCs and SMEs in United Kingdom, China, Singapore, Thailand, Malaysia, India, Pakistan and Indonesia. Owing to the resulting rapid growth, MBizM is looking into broadening its horizon into Australia to provide more affordable training and consulting packages in that region. MBizM is aiming to become a global brand henceforward, and MBizM intends to broaden its market into Australia to bring that aim to reality. MBizM recognizes the fact that Australian companies are looking to create more strategies to reduce operational costs to stay competitive in their respective market. In addition, MBizM notices that the Australian public’s and private sector’s awareness towards Lean Six Sigma are also shown to be rapidly increasing. “We are aiming to first raise the public’s awareness of Lean Six Sigma in South Australia, and then expand our influence into the other states in Australia in the next 3 to 5 years. We also intend to establish partnerships with the local Australian RTOs, and other training providers and management consulting firms in Australia,” said Dr. Satnam, regarding the new branch in Australia.

The Managing directors of MBizM, Dr. Satnam Singh and Mr. Harbans Singh are both Master Black Belts (MBBs), and have the experience in deploying, implementing, training and providing consultation on Lean Six Sigma around the globe. They have decade’s worth of experience delivering and implementing Lean and Six Sigma to various companies, both is service and manufacturing industries. Dr. Satnam Singh has been entrusted the responsibility to promote and implement Lean Six Sigma within organizations throughout Australasia.

Contact Information

MBizM Sdn Bhd

Dr. Satnam Singh PhD

+603-78738485

Contact

www.mbizm.com.my

www.mbizm.com

www.leansigmaexperts.com.au

MBIZM ANNOUNCES THE FIRST SUCCESSFUL IASSC LEAN SIX SIGMA GREEN BELT CANDIDATE IN MALAYSIA

MBizM, the organisation providing training and consultancy services in Lean and Six Sigma related programmes is pleased to announce the first successful candidate of the International Association for Six Sigma Certification (IASSC) examination held in Malaysia.

MBizM would like to extend congratulations to Ms. Hor Phaik Shian of Selangor, Malaysia, for attaining the IASSC Six Sigma Green Belt designation. Ms. Hor was the first applicant to pass the IASSC Green Belt Examination. Ms. Hor is also a Senior Finance Executive currently works for Monash University Sunway Campus, Malaysia.

The IASSC Certified Lean Six Sigma Green Belt (ICGB) is a professional certification for individuals to master Lean Six Sigma Methodology who will lead and support improvement projects. A Lean Six Sigma Green Belt possesses a thorough understanding of all aspects within the phases of D-M-A-I-C. They understand how to perform and interpret Six Sigma tools and how to use standard principles of Lean. “This is an exciting time within MBizM in that we have successfully launched the IASSC examinations, which is our newest credential,” stated Dr. Satnam Singh, Managing Director of MBizM Sdn Bhd. “We have worked closely with Peoplecert Group who has a multi-year strategic partnership with IASSC designed to expand the global reach of the only independent third-party certification available within the Lean Six Sigma industry,” stated Mr. Harbans Singh, CEO of MBizM Sdn Bhd.

The IASSC Certified Lean Six Sigma Green Belt (ICGB) Exam is a 3 hour 100 question proctored exam based on the IASSC Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts. MBizM has set minimum requirements to qualify for the IASSC Examination in which for those who wish to sit for the exam it is recommended that Lean Six Sigma training is obtained through a qualified institution, it is also recommended, that those sitting for the exam have some degree of real-world work experience and project application experience.

MBizM received a testimonial from Hor Phaik Shian which reads:

“I have taken Lean Six Sigma Green Belt Public Training in MBizM, including coaching sessions from Mr. Harbans and eight weeks preparation for IASSC Exam. The training is designed not only for exam preparation, but suits many employees with goals to increase their understanding on Lean Six Sigma. Overall, the training has been a great experience. The classes were challenging, but each one of us was able to learn so much of it! Generally speaking, I would like to deeply thank to my trainers - Mr. Harbans and Dr. Satnam. I am very grateful to Mr. Harbans for the great time he spent on the coaching sessions. Prior to the preparation for the IASSC Exam, thank you for the patience you had with me and by coaching me to do the sample of IASSC Exam papers, MBizM examination papers and Q&A sessions. It really made a lot of difference to me. I wish success and many achievements for the team of MBizM and that you can continue showing us from different industries on how good it is to learn Lean Six Sigma."

MBizM has been awarded with IASSC Approved Training Organisation (ATO), Approved Curriculum Provider (ACP) and Approved Examination Centre (AEC) credentials through the assistance of Peoplecert Group. Dr. Satnam Singh iterates that, “we have come a long way since our inception and there is much to do in promoting the IASSC examinations in Malaysia. Our next step is to be successful in certifying our Black Belts as we are proud to be an accredited organization by PEOPLECERT and to provide the IASSC Lean Six Sigma training and examination added to our portfolio” Dr. Satnam Singh and Mr. Harbans Singh are both Master Black Belts (MBB) and they have vast industrial experience in deploying, implementing, training and consulting in Lean and Six Sigma both in Malaysia and Asia-Pacific Region. Furthermore the vision of MBizM is to be known as an innovative and creative centre for delivering effective Business Process Improvement training courses and consultancy services.

1Malaysia Training Programmes with MBizM (Meridian Biz Management)

1Malaysia Training Programmes with MBizM (Meridian Biz Management)

We wish to inform our clients that MBizM (Meridian Biz Management) is registered with PSMB / HRDF to provide selected 1Malaysia Training Programmes.

The 1Malaysia Training Programme was established with allocation of fund by Pembangunan Sumber Manusia Berhad (PSMB). The Fund is for the employers to train the workforce under the upskilling and reskilling programmes to create a pool of competent, well trained and skilled workforce.

MBizM (Meridian Biz Management) offers the following programmes approved by PSMB under the 1Malaysia Training Programme for Lean Six Sigma and Special Skills Courses:

• Lean Six Sigma Champions Training & Workshop

• Lean Six Sigma Green Belt Training

• Six Sigma Green Belt Training

• Lean Six Sigma Black Belt

• Six Sigma Black Belt Training

• Lean Six Sigma Management Awareness

• Statistical Analysis Tools in Six Sigma (SATSS)

• Lean Six Sigma Yellow Belt Lite Training

• Lean Six Sigma Yellow Belt Training

• Measurement Systems Analysis (MSA)

• Operational Cost Reduction Programme (OCRP)

• QIT/QCC & 7QC Tools Training

• Root Cause Analysis (RCA) Training

• Value Stream Mapping (VSM)

• Comprehensive Lean Enterprise Course

• Design of Experiments (DOE)

• Failure Modes and Effects Analysis (FMEA)

Important Points to Note for the 1Malaysia Training Scheme:

• Employers have at least have 80% levy balance to cover the course fee,

• Employers with levy arrears or unpaid interest are also eligible to apply,

• Employers do not have to seek prior approval from PSMB – Select programmes from PSMB Website,

• Employers log in to the Employer Information System (EIS),

• Notification of approval to employer and a cc. copy to Training Provider will be sent through email,

• Employees will undergo the training programmes,

• Employers are allowed to claim for allowable costs upon the completion of training and attached it with attendance list,

• An incentive of 20% based on the course fees will be given to the employers by the government,

• Employers will only cover 80% of the course fees which will be drawn from their levy balance,

• The incentive will be credited into employers’ levy accounts once training providers had submitted their claims for course fee.

For further information, please contact MBizM (Meridian Biz Management):

Office Address:

Unit No.1131, Block A3, Jalan PJS 8/9,

Leisure Commerce Square

(Pusat Dagang Setia Jaya),

46150, Petaling Jaya,

Selangor Darul Eshan, Malaysia.

Tel: +603-7873 8485

Fax: +603-7873 8464

Email: enquiry@mbizm.com

Webpages: http://www.mbizm.com.my

http://www.mbizm.com

Contact Persons: Dr. Satnam Singh PhD / Mr. Harbans Singh

Enhancing Project Performance Through Lean Management In Construction

Enhancing Project Performance Through Lean Management In Construction
TARIKH : 2 Mac 2010
TEMPAT : Hotel Quality, Kuala Lumpur
MASA : 8.30 pagi - 2.00 petang

Pengenalan
Seminar yang dianjurkan ini adalah bertujuan untuk memberi pendedahan kepada peserta tentang suatu kaedah dalam perlaksanaan pengurusan terutamanya ditapak bina. Dalam industri pembinaan, kaedah "Lean Management" ini dapat membantu dalam meningkatkan produktiviti sesebuah organisasi dan secara tidak langsung ia dapat meningkatkan kualiti industri pembinaan negara.

Objektif
Memberi pemahaman yang lebih jelas tentang suatu kaedah perlaksanaan pengurusan atau " Lean Management"
Memahami prinsip-prinsip yang terkandung dalam "Lean Management"
Mengenalpasti dan mengawal selia sisa (waste) ditapak bina

Meningkatkan keberkesanan kos (cost effective) di dalam pengurusan

Meridian Biz Management Celebrates Their 1st Anniversary as Lean Six Sigma Training Consultancy

Extracted from PR.com (http://www.pr.com/press-release/235233)

Kuala Lumpur, Malaysia, May 20, 2010 --(PR.com)-- Meridian Biz Management which was officially launched in 2009 to offer a range of Six Sigma, Lean, Quality and Soft Skills Training and Consultancy Programmes are in the midst of celebrating their first anniversary since inception. Meridian Biz Management is also called MBizM Malaysia.

Managing Directors of MBizM, Dr. Satnam Singh and Mr. Harbans Singh are both Master Black Belts (MBB) and they have vast industrial experience in deploying, implementing, training and consulting in Lean Six Sigma both in Malaysia and overseas. Dr. Satnam iterated that it has been a successful year in deploying Lean Six Sigma across GLCs, MNCs and SMEs in Malaysia, India, Pakistan and Indonesia. "We had numerous challenges adapting to the needs of the clients in these regions, nevertheless the experience has been very rewarding for our company." Meridian Biz Management plans to expand the company further to capture Lean Six Sigma Training market in Malaysia and South-East Asia.

MBizM's mission is to help their customers to design strategies, approaches and breakthrough processes through the execution of Lean, Six Sigma and Quality Methodology, and thus turn the customer's organization into a leader in its field. Furthermore the vision of MBizM is to be known as an innovative and creative centre for delivering effective Business Process Improvement training courses and consultancy service. MBizM has delivered courses for all level of executives that consisted of Six Sigma Yellow Belt, Six Sigma Green Belt and Six Sigma Black Belt. Six Sigma Champions and Workshops were reserved for top level executives to identify Lean Six Sigma deployment plans for the organisations.

MBizM is hoping that the coming years will be fruitful as the year that has gone and are adamant to provide high quality Lean Six Sigma training and consultancy at affordable prices.

Meridian Biz Management
Dr. Satnam Singh+603-79471947
enquiry@mbizm.com
www.mbizm.com
Mr. Harbans Singh - harbans@mbizm.com

Establishment of Partnership - MBizM & Ankap Resources

Dear Friends,

I am proud to announce the establishment of a partnership between Meridian Biz Management (MBizM) with Ankap Resources Sdn. Bhd. that provides tailored Lean, Six Sigma, Quality and Soft Skills Training and Consultancy Programmes. Thanks.

Links: http://www.mbizm.com/ and http://www.ankapresources.com/

Six Sigma in TQM for Construction Industry

Recently I was given a great opportunity by CIDB (Construction Industry Development Board) Malaysia, which is also known as Lembaga Pembangunan Industri Pembinaan Malaysia to present a Lecture entitled Six Sigma in TQM. This seminar was held in Grand Seasons Hotel Kuala Lumpur on 25th November 2008.




The seminar aimed to promote and encourage TQM to construction players in particular the contractor so as to embrace TQM in their endeavor to excel in delivering quality of construction projects. The objectives of this programme was:

• To introduce and expose fundamental principles of TQM for construction players,
• To incorporate and streamline TQM together with ISO9001 QMS as a tool to improve quality in construction industry,
• To give value added on quality management best practices to construction industry,
• To share knowledge among the contractors on TQM.

This seminar was attended by various contractors, consultants, developers, government agencies, academics and TQM enthusiasts. The seminar was concluded by having a Question and Answer (Q&A) session:




From Left to Right are:
Prof. Dr. Hamzah A. Rahman from University Malaya
Dr Steven Muru from JMC Jireh Management Consultant Sdn Bhd
Ir. Hj. Mukhtar Che Ali from CIDB
En. Mohd Subri Ismail from Malaysia Productivity Corporation (MPC)
Dr. Satnam Singh, Six Sigma Master Black Belt Consultant

General conclusions can be made in regards to Six Sigma in TQM

• Six Sigma can be used with TQM.
• Six Sigma and TQM have many similarities and are compatible in varied business environments, including manufacturing and service industries.
• While TQM has helped many companies in improving the quality of manufactured goods or services rendered, Six Sigma has the potential of delivering even sharper results.
• Six Sigma utilises many TQM tools, but these tools are applied for breakthrough business improvement and sustainable financial returns.
• The basic difference between Six Sigma and TQM is the approach.
• TQM views quality as conformance to internal requirements, Six Sigma focuses on improving quality by reducing the number of defects.
• The end result is the same in both the concepts (i.e. producing better quality products).
• Six Sigma helps organizations in reducing operational costs by focusing on defect reduction, cycle time reduction, and cost savings.

Lean Six Sigma Clears the 'Cloud'

What do you see in the picture?

The answer is that you may either see a young girl or an old lady and if you look closer you might see both! (concentrate on the eye or ear!)

Just like in any process, each person will perceive the process in their own individual way. A process can seem to be performing well from the outset but there may be an underlying problem that we are not aware of. In recent trends many companies or service industries applied Lean Manufacturing methods in order to quickly 'modify' their processes to reduce wastages and improve costs.

Lean tools are excellent methodologies to be applied but the 'cloud' may still remain in which it may be embedded deep within the process itself. In simple terms we may only have harvested 'low hanging fruits' from the tree. How do we differentiate that our improvement activities made significant improvements to the process? How can we make sure that these improvements can be sustained over a long period of time?

This is where the use of statistical tools comes into play when combined with lean manufacturing techniques and hence, the Lean Six Sigma appears. The use of six sigma principles in conjunction with lean manufacturing clears this 'cloud' through statistical measures. Do you beg to differ?

Six Sigma for Small and Medium Enterprises (SMEs)

Six Sigma is a structured methodology that utilises statistical tools to improve a process. The process can be in any industry not only restricted to manufacturing. The process can range from building an airplane to serving pizza in a restaurant. It can also range from tendering for a government project to writing a prescription for a patient.

Nevertheless, I often hear complaints that Six Sigma is only suitable for large corporations such as Multi National Corporations (MNCs) and not the Small and Medium Enterprises (SMEs) due to lack of funds and resources. It is fair to say that implementing six sigma can be initially an expensive affair that can tie up resources and usually involves the participation of independent consultants to make the implementation successful.

However, as I mentioned earlier, six sigma is about improving (even streamlining) a process and should not have any boundaries betweeen MNCs or SMEs. The level of Six Sigma may defer in which the MNCs or SMEs may limit the number of Yellow, Green and Black Belts to have in their companies based on available funds and resources. The question is that: are there any other elements than can restrict or limit the level of six sigma implementation between MNCs & SMEs or is it only suitable for MNCs?